Terms and Conditions

**Last Updated: **06-05-2026

Welcome to Southern Lakes TCG and Collectibles. By accessing or purchasing from this website, you agree to the following Terms and Conditions. Please read them carefully before placing an order.


1. General

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian. We reserve the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice.


2. Products and Availability

All products are subject to availability. We reserve the right to discontinue or limit quantities of any product at our discretion. We make every effort to display product details accurately but do not guarantee that all descriptions or pricing are error-free.


3. Orders and Payment

All orders placed through our store are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.


4. Malicious or Fraudulent Purchases

We take fraudulent or malicious purchasing behavior seriously. Any order identified as malicious, abusive, or fraudulent—including but not limited to chargeback abuse, exploitation of pricing errors, or intentional misuse of the purchasing system—may be cancelled at our sole discretion.

In such cases:

  • The order will be cancelled.

  • A restocking and processing fee of 10% of the total order value will be deducted from any refund issued.


5. Pricing Errors

In the event that a product is listed at an incorrect price due to typographical error or system issue, we reserve the right to refuse or cancel any orders placed at the incorrect price.


6. Shipping

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.


7. Returns and Refunds

7.1 General Return Policy

Returns may be accepted on eligible products within 7 days of delivery, provided items are unused and in original condition.

7.2 Trading Card Game (TCG) Products

All Trading Card Game (TCG) products are final sale.
Due to the nature of collectible and randomized items, no returns, refunds, or exchanges will be accepted on any TCG products, including but not limited to booster packs, boxes, or single cards.


8. Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.


9. Governing Law

These Terms and Conditions are governed by the laws of New Zealand. Any disputes will be handled in accordance with local laws and regulations.


10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:


By completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Contact us

Have a question or need assistance? Contact us using the form below and we'll get back to you as soon as possible.